At IPSCENE LTD, we always aim to deliver great results and keep our clients happy. If something’s not right, we’re here to help and will always do our best to find a solution.
How Refunds Work
We understand that things don’t always go as planned. If you’re not happy with our services for any reason, please reach out to us. We review refund requests on a case-by-case basis, and we’re committed to being fair and reasonable.
Here’s how we generally handle refunds:
- If work hasn’t started yet: You can request a full refund, no problem.
- If work has started: We’ll review what’s been completed and offer a partial refund depending on how much has been done.
- If we can’t deliver as promised: You’ll get a full refund or the option to reschedule or adjust the service.
A Few Things to Keep in Mind
- Refunds are typically processed within 5–10 business days.
- If the work was mostly completed and matched what was agreed upon, we might offer a partial refund or credit for future services.
- Paid advertising costs (like ad spend on Google, Facebook, etc.) are not refundable since those go directly to the platform.
How to Request a Refund
Just send us a quick email at contact@ipscene.online with your:
- Name
- Service details
- Short explanation of what went wrong
We’ll get back to you within 3–5 business days with a solution.
Contact Us Anytime
Questions? Concerns? We’re always happy to talk.
📧 Email: contact@ipscene.online
📞 Phone: +44 7878 797259
🏢 Address: 26 Furness Avenue, St. Helens, England, WA10 6QE